Lost Card
Lost Debit Card
Can't find your debit card? Take action immediately to protect yourself and your money.Lost or Misplaced: If you have lost/misplaced your debit card and you are a 5-Star online banking member, you can freeze and unfreeze your debit card by logging in to the FSNB Online Banking app and use FSNB's Card Control option under Debit Card Services.
Contact us immediately:
- To report a lost or stolen debit card or PIN
- If you have any transactions posted to your account that were not authorized by you
Contact Us
Branch Locations
Report a lost or stolen debit card or PIN:
PHONE:- (580) 357-9880 or (800) 749-4583
- Representatives are available Monday – Friday 7 am to 7 pm and Saturday 8 am – 1 pm (CST)
- After business hours your call will be directed to our Private Access System. Press 1 if using touch tone phone, then option number 4. Then enter your information as requested.
- Go to the home page and log in to Online Banking. (You must be enrolled in the 5-star package)
- Click on Card Services
- Select FSNB Card Control
- email: cards@fsnb.com
- Please attach a handwritten statement to include address, signature, account number and phone number.
FSNB
ATTN: Cards Dept
P.O. Box 33009
Fort Sill, OK 73503
Please remember to include your address, signature, account number, and phone number.