Debit Card Tips

Here are some tips and practices for you to use with your Visa debit card:

  • Activate your card before your first usage. Activation number: 1-888-483-4590

  • Know your daily debit card withdrawal limits
    • Make up to $1500 in daily purchases.
    • Withdraw up to $1000 each day.

  • *Individual card limits may vary. Dependent on your account’s available balance.

  • Outstanding authorizations are not always the actual purchase amount. Hotels hold up to $500 daily. Some restaurants add a 10% gratuity. If you are paying at the gas pump, the "pre-authorization hold" on "pay at the pump transactions" could be up to $125, even if you don't purchase that amount. When the actual amount of your purchase is submitted by the merchant the $125 hold will be dropped. But until that time, any of your subsequent purchases may trigger an "Over the Limit Decline" or an insufficient funds denial.

  • Do not use your PIN for debit card transactions, except at the ATM.

  • FSNB reserves the right to monitor all rental car transactions and may restrict the usage of your Visa debit card if deemed necessary. You are responsible for insuring that sufficient funds are available in your account to cover all preauthorized amounts plus 15% when the car rental contract is finalized. If your available balance falls below the total of the accumulated preauthorizations and your account becomes overdrawn you could incur overdraft fees and possible returned items.

  • To ensure the security of your debit card, we implement geographic restrictions that may limit access from certain countries. If you plan to travel internationally, please notify us in advance to prevent any disruptions in your card usage.
Attention:
If your debit card or PIN becomes lost or stolen contact FSNB at 800-749-4583. After business hours your call will be directed to the automate line. You may call our after-hours phone service at 800-472-3272.

5-star users can also use the Freeze option in Card Service in Online Banking