Card CTRL

card CTRL

FSNB card control - freeze and unfreeze your card anytime, anywhere.

Card CTRL® is a next generation digital solution from Fiserv that provides a seamless experience for cardholders to use and manage their cards. The unified platform provides cardholders greater control of their cards and enhanced visibility into their financial transactions. This helps cardholders make smarter spending decisions. You can freeze or unfreeze an active debit card via the mobile app or online banking.

The security of having your FSNB debit card frozen is an added bonus to your peace of mind. If you have lost, misplaced or believe your card has been stolen, freezing your debit card instantly stops all transactions on your card, giving you time to search for it. If you have any unauthorized transactions, freeze the card and contact FSNB Customer Service immediately at 1-800-749-4583.

If you notice any suspicious activity on your account with your debit card, move quickly to freeze it before additional damage occurs and contact us immediately. Please keep in mind, any automatic payments that have been set up, will not process on a frozen debit card.


Control Your Card

You have control over your Visa debit card with 5-star Online Banking or Advanced Checking:

  • Turn the debit or credit card on and off. When the card is off, no purchases or withdrawals are approved except for previously scheduled recurring payments.
  • Enable controls to restrict card usage based on location, spend limit, merchant type, and transaction type.
  • Set alerts for each time the card is used or when an attempted transaction is declined.
  • Check transactions and account balances associated with cards enrolled in CardHub. Transactions have recognizable merchant details for cardholders to identify transactions.
  • Keep track of merchants with stored card information for future purchases and merchants drawing recurring payments.
  • Get spend insight analytics to see how, what, and when transactions take place.
  • Activate a card, report a card as lost or stolen, or set a PIN.
  • Manage travel plans to allow transactions in specific domestic and international destinations.

Control your debit card online.